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Warranty

Electrical Part Warranty: The Yankee Flipper Powerstick and AC/DC Adapter are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase. In the event of a manufacturing defect, Droll Yankees will replace the Powerstick and AC/DC Adapter free of charge. This warranty does not extend to damage through improper use, improper cleaning, weather.

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2.0 Based on 33 Reviews
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    C
    10/26/2020
    Carl
    United States United States
    It's the switch . . .

    I have had battery trouble on two flipper motors (of three I have bought) but it was the switches that were a real disappointment. My oldest has the "pin" type switch (see photo), worked great (until battery failed). But both newer ones have more of a "square" shaped switch (see photo) that seems, after a bit of time, not to "connect" (close the circuit, I guess) in a reliable way. So the spin only occurs one time out of three or four. And I agree with many other commenters: too expensive. And reading the same canned response to each complaint says to me the Droll Yankees do not actually care about their customers. Jeez.

    More Birds Droll Yankees® Replacement Powerstick for the Yankee Flipper® Squirrel-Proof Bird Feeder Review
    10/28/2020
    More Birds

    Hi Carl, Thank you for contacting Classic Brands, home of Droll Yankees, More Birds and Squirrel-X. We are sorry to hear that you are having issues with the switch on your Replacement Power Stick for your Droll Yankees Flipper Feeder. We are also concerned to see your disappointment with our customer service. We would like the opportunity to assist you with this issue and restore your faith in us. The change in the switch from a pin type to a square type should not be causing the issue you are having. If I could suggest turning the power stick on and testing the square switch with your fingernail or a butter knife, to see if it has power. If it does, then either the switch bumper is worn and you will need a new one or the unit may be assembled incorrectly and the switch is making contact with the bumper. If not this, then it could be a malfunction inside the power stick and if so, you would need a new power stick. Below is the Electrical Part Warranty explanation for your review, if you find that there is a possible malfunction inside the power stick itself. Electrical Part Warranty: The Yankee Flipper Power Stick and AC/DC Adapter are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase. In the event of a manufacturing defect, Droll Yankees will replace the Power Stick and AC/DC Adapter free of charge. This warranty does not extend to damage through improper use, improper cleaning, weather. We hope this information is helpful. Should you have any other questions, comments or concerns, please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. You can also email them at consumerservices@classicbrands.net. Our hours are 7 am - 4:30 pm Mon-Fri (EST). Thank you.

    CJ
    09/16/2020
    Chris j.

    The micro switch is bad in my battery pack. The battery is good. Can I order the micro switch?

    09/17/2020
    More Birds

    Hi Chris, Thank you for contacting Droll Yankees. We are sorry to hear you are experiencing issues with your Powerstick. A customer service rep has reached out to assist you. Please let us know if you have any further questions or concerns! Thank you for flying with our flock!

    RW
    09/14/2020
    Richard W.

    What a disappointment! I was about to order a replacement power stick after only one season when I read the reviews! At least you have the integrity to post all these negative reviews. Better spend your limited time in business improving the battery pack rather than responding to all these negative reviews. I will stay away from all Drollyankees products in the future and advise my bird seed supplier to do the same!

    09/15/2020
    More Birds

    Hi Richard, Thank you for contacting Droll Yankees. We are sorry to hear you are experiencing issues with your Yankee Flipper Powerstick. We are currently in the process of redesigning this product. The Yankee Flipper Power Stick and AC/DC Adapter are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase. In the event of a manufacturing defect, Droll Yankees will replace the Power Stick and AC/DC Adapter free of charge. This Yankee Family Limited Warranty does not extend to damage through improper use, improper cleaning, weather, neglect, abuse, modification, disassembly, or falls whether of an accidental, weather, or squirrel-related cause. It is strongly recommended that your feeder be secured in some way. If you have any additional questions or concerns, or to inquire about our Yankee Family Limited Warranty, please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. Our hours are 7 am – 4:30 pm Mon-Fri (EST). I hope this information helps!

    T
    08/28/2020
    Ted

    I will be throwing this very expensive bird feeder in the garbage. $70 for a new battery? no fing way!

    08/29/2020
    More Birds

    Hi Ted, The Yankee Flipper Power Stick and AC/DC Adapter are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase. In the event of a manufacturing defect, Droll Yankees will replace the Power Stick and AC/DC Adapter free of charge. This Yankee Family Limited Warranty does not extend to damage through improper use, improper cleaning, weather, neglect, abuse, modification, disassembly, or falls whether of an accidental, weather, or squirrel-related cause. It is strongly recommended that your feeder be secured in some way. If you have any additional questions or concerns, or to inquire about our Yankee Family Limited Warranty, please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. Our hours are 7 am – 4:30 pm Mon-Fri (EST). I hope this information helps!

    DS
    07/23/2020
    DAN S.

    We really love to see the squirrels confounded! After they have been flipped off a couple times, they will hang around only to pick up leftovers. The powerstick is now reaching it's life. My first camcorder had a battery problem. I learned that NiCd batteries had to be discharged and recharged manually to get the best out of them. I did buy a device that would automatically cycle the battery. Our Droll Yankee Squirrel Buster has been great for years! The battery has lasted as far as I expected. It did not require any special treatment like my old camcorder! Thanks for the nice design!