I love this extra arm on my shepherd pole! If it were a little longer so as to reach further away from the pole, I'd give it 5 stars.
Excellent product. Holds extremely heavy feeders, etc. I own several. Would be very helpful if you offered a longer length so that I could “weave” feeders on the pole and offer a different aesthetic. Highly recommend.
Hello Andrew, Thank you for contacting Droll Yankees and taking the time to offer your suggestions. We are always looking for ways to improve the birding experience for backyard birds and backyard birders, and the ideas and suggestions of innovative, thinking people are always welcome. If you have any additional suggestions or questions, please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. Our hours are 7 am – 4:30 pm Mon-Fri (EST). Thanks again for your message, and happy birding!
My pole must be smaller than 1”. The hook slides right down the pole unless I have my Nyjer seed feeder on it. Is that how it’s supposed to work? It looks too big for my pole. If that’s the case then I’d give it more stars.
Hi PJ, Thank you for contacting Droll Yankees. We are sorry to hear that you are experiencing issues installing your Safety Wrap Hook. Please click here for the instruction manual. If you continue to experience difficulties installing your Safety Wrap Hook and the pole you are attaching it to is 1″ diameter, please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. Our hours are 7 am – 4:30 pm Mon-Fri (EST). We look forward to helping you get back to feeding the birds!