Electrical Part Warranty: The Yankee Flipper Powerstick and AC/DC Adapter are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase. In the event of a manufacturing defect, Droll Yankees will replace the Powerstick and AC/DC Adapter free of charge. This warranty does not extend to damage through improper use, improper cleaning, weather.
Easy to install. Works well
Hi William, Thank you for your review of the Droll Yankees Replacement Powerstick fort he Yankee Flipper Squirrel-Proof Bird Feeder. We are delighted to know this was an easy installation process and that it works well for you! If you have any questions, comments or concerns in the future, please do not hesitate to reach out to our Customer Service Team at 1-800-352-9164. Happy Birding!
It was easy to replace the old power stick. I charged it up and it worked fine.
Hi James, Thank you for your review of the Droll Yankees Replacement Powerstick for the Yankee Flipper Squirrel-Proof Bird Feeder. We are thrilled to see your overall satisfaction with this replacement part and we are happy to know it was easy to replace. If you have any questions, comments or concerns, please do not hesitate to reach out to our Customer Service Team at 1-800-352-9164. Thank you for flying with our flock!
Unit worked as advertised until it stopped spinning. I opened battery case and troubleshooted the entire electrical circuit. Every component checked out but the pin type micro switch. Can the micro switch be sold separately? I have the expertise to replace the switch. Having to buy a replacement stick is entirely to expensive. A 10¢ part failed and an expensive feeder is headed to a landfill! Five stars for functionality and one star for failed micro switch.
Hi Jerry, Thank you for your review of the Droll Yankees Replacement Powerstick for the Yankee Flipper Squirrel-Proof Bird Feeder. We are sorry to hear that a part on your feeder failed. We would be happy to troubleshoot this with you and help you determine which part you need. Please give our Customer Service Team a call at 1-800-352-9164 or email them at email@example.com. We look forward to assisting you and getting you back to feeding the birds!
I have had battery trouble on two flipper motors (of three I have bought) but it was the switches that were a real disappointment. My oldest has the "pin" type switch (see photo), worked great (until battery failed). But both newer ones have more of a "square" shaped switch (see photo) that seems, after a bit of time, not to "connect" (close the circuit, I guess) in a reliable way. So the spin only occurs one time out of three or four. And I agree with many other commenters: too expensive. And reading the same canned response to each complaint says to me the Droll Yankees do not actually care about their customers. Jeez.
Hi Carl, Thank you for contacting Classic Brands, home of Droll Yankees, More Birds and Squirrel-X. We are sorry to hear that you are having issues with the switch on your Replacement Power Stick for your Droll Yankees Flipper Feeder. We are also concerned to see your disappointment with our customer service. We would like the opportunity to assist you with this issue and restore your faith in us. The change in the switch from a pin type to a square type should not be causing the issue you are having. If I could suggest turning the power stick on and testing the square switch with your fingernail or a butter knife, to see if it has power. If it does, then either the switch bumper is worn and you will need a new one or the unit may be assembled incorrectly and the switch is making contact with the bumper. If not this, then it could be a malfunction inside the power stick and if so, you would need a new power stick. Below is the Electrical Part Warranty explanation for your review, if you find that there is a possible malfunction inside the power stick itself. Electrical Part Warranty: The Yankee Flipper Power Stick and AC/DC Adapter are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase. In the event of a manufacturing defect, Droll Yankees will replace the Power Stick and AC/DC Adapter free of charge. This warranty does not extend to damage through improper use, improper cleaning, weather. We hope this information is helpful. Should you have any other questions, comments or concerns, please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. You can also email them at firstname.lastname@example.org. Our hours are 7 am - 4:30 pm Mon-Fri (EST). Thank you.
The micro switch is bad in my battery pack. The battery is good. Can I order the micro switch?
Hi Chris, Thank you for contacting Droll Yankees. We are sorry to hear you are experiencing issues with your Powerstick. A customer service rep has reached out to assist you. Please let us know if you have any further questions or concerns! Thank you for flying with our flock!