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    MM
    12/01/2020
    Mary M.
    United States United States
    Just what I needed

    Squirrels attack my bird feeders. They destroy my finch feeders and I have to replace them. I was thrilled to find these replacement tubes. I no longer have to buy new feeders. I can simply replace the cracked and broken tubes now. These replacement tubes have worked out great! So glad I found them.

    12/03/2020
    More Birds

    Hi Mary, Thank you for your review of the Droll Yankees Replacement Tube for the New Generation 15in. Sunflower Tube & Caged Bird Feeders. We are sorry to hear that you are dealing with some pesky squirrels! Squirrels are so clever and relentless and it seems sometimes that they’re smarter than most other animals. One of the biggest challenges to feeding wild birds—our own challenge too—is deterring squirrels. We work on a daily basis to create quality products and cultivate good advice that will help us all win this fight. The key to successfully keeping a feeder squirrel-proof is its placement. Squirrels are agile and are able to jump up to 8ft horizontally and 4ft vertically. For this reason, we recommend that feeders be placed 8ft away from any structures that they can climb on so that they do not reach across to access the feeding holes. It can be helpful to trim back and prune any nearby bushes or branches within 12ft of a feeder. We also recommend that feeders be placed higher than 4ft off the ground, preventing the squirrels from jumping and grabbing onto the bottom. If you are using a hook or pole, we recommend that the hook have at least a 16in distance from the pole. Placing a baffle on the pole or having a caged feeder will also help to ensure squirrel-proofing success. Please know that squirrel damage is covered by the Droll Yankee Warranty, so you can contact our Customer Service Department when your product suffers squirrel damage and they can send you replacement parts that you need, free of charge: https://morebirds.com/pages/warranty If you have any additional questions or concerns, please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. Our hours are 7 am - 4:30 pm Mon-Fri (EST). Thank you for flying with our flock!