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    KN
    09/14/2020
    Kevin N.

    Disappointing; when installed as directed the Varmint Cong can jumped above slinky, then into the feeder. I’ll try moving the slinky up the pole closer to feeder. It’s a clever idea but sort of a waste of money as is. The slinky also tends to slide down the pole. A heavier O ring might solve this problem.

    09/15/2020
    More Birds

    Hello Kevin, Thank you for contacting Droll Yankees. I am sorry that you’re having no success at all deterring squirrels from your feeders. Squirrels are so clever and relentless and it seems sometimes that they’re smarter than most other animals. One of the biggest challenges to feeding wild birds—our own challenge too—is deterring squirrels. We work on a daily basis to create quality products and cultivate good advice that will help us all win this fight. I can completely sympathize with your squirrel frustration. My goal is to help restore your faith in our products by offering you some squirrel-proof advice. The key to successfully keeping a feeder squirrel-proof is its placement. Squirrels are agile and are able to jump up to 8ft horizontally and 4ft vertically. For this reason, we recommend that feeders be placed 8ft away from any structures that they can climb on, so that they do not reach across to access the feeding holes. It can be helpful to trim back and prune any nearby bushes or branches within 12ft of a feeder. We also recommend that feeders be placed higher than 4ft off the ground, preventing the squirrels from jumping and grabbing onto the bottom. If you are using a hook or pole, we recommend that the hook have at least a 16in distance from the pole. Placing a baffle on the pole will also help to ensure squirrel-proofing success. If you make sure to properly place any of our squirrel-proof feeders, I am confident that you will start having success in deterring the squirrels. If you have any additional questions or concerns, please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. Our hours are 7 am – 4:30 pm Mon-Fri (EST). We hope this helps you get back to feeding birds and thwarting squirrels!