I love the idea of having a Droll Yankee bird pole because I already have 2 other Droll Yankee poles. But, when I assembled the pole and put the triple hook on the top and put it in the ground, it is only 43 inches off the ground, not nearly enough to keep a squirrel off or a racoon, even though I bought the Squirrel Spring Guard.
Hi Barney, Thank you for your review of the Droll Yankees® Triple Pole Hook, 12 in., 3 hooks. We are sorry to hear that the pole is not a length that you prefer. You can always add a baffle to the pole, to help keep the squirrels away. If you have any other questions, comments or concerns, please do not hesitate to reach out to our Customer Service Team at 1-800-352-9164. Thank you for flying with our flock!
Cheap, very unstable, unusable unless for lightweight fake flowers in no kind of wind.
Hello Jon, Thank you for contacting Droll Yankees. We apologize we fell short meeting expectations with our product. At Droll Yankees, we strive to design and manufacture excellent items for both you and the birds. We will alert our product design team about your issues regarding the Triple Pole Hook. It is our commitment to update any and all flaws to provide the best product possible for you and the birds. We would like the opportunity to directly talk to you about your situation and try and find a solution. Please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. Our hours are 7:30 am – 4:30 pm Mon-Thurs & 7:30 am – 2 pm Fri (EST). Thank you for flying with our flock!