After 6 years and it's fourth home this stand is still going strong. And after 3 seasons in the same place the local bird population has grown so much I need a second stand! Over the last 2 summers my current stand has held 30 and 40 pounds of seed per week respectively in 3 seed trays. The second pole will start with a hanging birdbath for the winter birds and I'll add a fourth seed tray for spring nesting season (with recent trends I anticipate over 50lbs a week). I live in a VERY windy area and the stands with a "fork-tine" style base fall over after just a few minutes (and the one I tried had 5 prongs). The UYS's corkscrew-style base with 3 support arms has held rock-steady in 70MPH winds (the max reported at my weather station). I've heard the assembly instructions could use some improvement, but I assembled it without reading them (although I am a manufacturing engineer)
Very very dissapointed, instructions are horrible, thought this would work with the 2 droll yankee flippers, they do not, these arms in this are wobbly and might hold a 2pound game flower pot. Seriously I am so dissapointed! We bought 2 of these . Very very poor instructions for the arms of it, not worth $20, none the less $90. How can we get money back. Did not even open 2nd package
Hello Jon, Thank you for contacting Droll Yankees. We apologize we fell short meeting expectations with our product. At Droll Yankees, we strive to design and manufacture excellent items for both you and the birds. We will alert our product design team about your issues regarding the Ultimate Yard System. It is our commitment to update any and all flaws to provide the best product possible for you and the birds. We would like the opportunity to directly talk to you about your situation and try and find a solution. Please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps will be happy to assist you. Our hours are 7:30 am – 4:30 pm Mon-Thurs & 7:30 am – 2 pm Fri (EST). Thank you for flying with our flock!