Went to put mine up today was ******** coupler together and one of the screws just slide in and out. Stripped threads right out on first try.
Hi Mike, Thank you for your review of the Squirrel-X 18in. Wrap-Around Squirrel Baffle. We are sorry to here that the threads were stripped. You should return to the retailer you purchased from and ask for an exchange as that seems like a manufacturing issue. If you have any other questions, comments or concerns, please do not hesitate to reach out to our Customer Service Team at 1-800-352-9164. Thank you for flying with our flock!
It's on the pricey side. Given that, one would think that the materials were very high quality; but that's not really the case. The clamp for the bird feeder pole came with two bolts; but the bolts don't fit the holed in the clamp (too small and come right out) and there were no nuts or washers (which might have made it work) - so off to the hardware store to get nuts, bolts that fit the clamp, and washers to keep the whole business snug. And the actual squirrel 'shield' does not stay clipped together - I had to drill it and use sheet metal screws to keep it from coming apart. Plan on spending extra time, money, and effort on making this a useful baffle.
Hi Jeff, Thank you for your review of the Squirrel-X 18in Wrap-Around Squirrel Baffle. We are sorry to hear that your baffle is missing parts and that it won’t stay clipped together. It sounds like your baffle is suffering a manufacturing issue. If you purchased this from a retailer, please return it to them for an exchange or refund. If you purchased from us, please call 1-800-352-9164 and our Customer Service Team would be happy to assist you. The baffle should come with all the correct parts and should have no issue clipping together and staying together. Thank you for flying with our flock!
As the title said, this was nice & solid & easy to install, but the baffle hooks to itself by interlocking the edges of the cone, and did not stay interlocked. I fixed this by drilling a small hole near the outer edge & securing with a sheet metal screw. Hence the 4 stars.
very disappointing considering the money spent
Hi Bob, Thank you for leaving a review of the Squirrel-X 18 in. Wrap Around Squirrel Baffle. We are sorry that this baffle did not work for your ½ in. shepherds hook pole. This baffle is designed to be compatible with 0.5 in. to 1.25 in. diameter poles. We would like to know why this baffle does not fit your pole. Are you using the coupler that should be included to secure the baffle to the pole? Please call our Customer Service Department at 1-800-352-9164 and any one of our Customer Service Reps would be happy to assist you. We would like to get to the bottom of this for you, so please do not hesitate to reach out. Thank you for flying with our flock!
Haven't seen it with filled feeders yet but it fit on a square shepherd's hook type of pole so I'm happy